valuation

How ‘Available’ is Your Estate Agent?

Posted on Sunday, March 18, 2018

 

I remember when I was in the process of buying my first home and leaving messages for the agent to call me but only getting a response two or three days later.

It was one of the things we vowed to do differently when we started Sansome & George.

That’s why we operate an ‘out of hours’ service where if a client wants to contact us after usual office hours they can.

In the age of the internet we could have gone down the route of being an online only estate agency, having a virtual office somewhere and doing the majority of our work over the phone or via email.

But from our own buying and selling experience we all agreed that having offices in prominent local locations would help us deliver even better client service.

We get lots of people popping into our office to discuss how their sale is progressing or to book a valuation. For me that face to face interaction is incredibly important.

When you instruct an agent to work on your behalf you want there to be trust and rapport. We believe the best way to achieve that is by meeting with and talking to people about their needs.

Thanks for reading,

 

David G Sansome, Managing Director

PS: Want to get a SOLD or LET sign outside your property quicker?

Call Sansome & George and our team on 01256 807 111 or email: headoffice@sansomeandgeorge.co.uk  for honest, expert and friendly advice.

 

 



Basingstoke Office

01256 807 111

EMAIL US

Bramley Office

01256 882 979

EMAIL US

Tadley Office

0118 981 0022

EMAIL US

Kingsclere Office

01635 297 111

EMAIL US

Theale Office

0118 9078 111

EMAIL US

Newbury Office

01635 881 090

EMAIL US

Mortimer Office

0118 933 1773

EMAIL US

Head Office

01256 636 960

EMAIL US
Quotation mark

I was pleasantly surprised by the courtesy, responsiveness, attention to detail and willingness to help on the part of the sales staff (in particular Nick and Brendan) from the outset. They understand what "going the extra mile" actually means, and this made the transaction so much easier than I had anticipated, as I was necessarily dealing...

View Testimonials
-->