I remember when I was in the process of buying my first home and leaving messages for the agent to call me but only getting a response two or three days later.
It was one of the things we vowed to do differently when we started Sansome & George.
That’s why we operate an ‘out of hours’ service where if a client wants to contact us after usual office hours they can.
In the age of the internet we could have gone down the route of being an online only estate agency, having a virtual office somewhere and doing the majority of our work over the phone or via email.
But from our own buying and selling experience we all agreed that having offices in prominent local locations would help us deliver even better client service.
We get lots of people popping into our office to discuss how their sale is progressing or to book a valuation. For me that face to face interaction is incredibly important.
When you instruct an agent to work on your behalf you want there to be trust and rapport. We believe the best way to achieve that is by meeting with and talking to people about their needs.
Thanks for reading,
David G Sansome, Managing Director
PS: Want to get a SOLD or LET sign outside your property quicker?
Call Sansome & George and our team on 01256 807 111 or email: headoffice@sansomeandgeorge.co.uk for honest, expert and friendly advice.
